POLICIES & RULES
TERMS OF USE
Please review our booking rules, court conduct, and venue guidelines prior to playing.
FAIR PLAY GUARANTEE
Ensuring a safe and enjoyable environment for every player.
Booking Terms & Conditions
Your booking is not confirmed until payment is verified.
Approved bookings cannot be canceled.
No refunds upon confirmation.
No walk-ins permitted (Online booking required).
We only allow rebooking or change of sched (once) and should be 48 hours prior to the booked date. We can also re schedule for bad/rainy weather.
Check-in is required at the lounge desk upon arrival.
Court Rules & Conduct
No smoking within the premises.
Keep noise levels respectful to other players.
No pets allowed inside the facility.
Keep the court and lounge area clean at all times.
No food and drinks allowed inside the playing court.
Special events require prior approval (Max 30 pax).
Open Play is allowed (Max 30 pax), subject to approval and permission.
Fighting, abuse, or vandalism will result in immediate removal and a permanent ban.
Staff have full authority to warn, suspend, or ban anyone violating these rules.
Play At Your Own Risk
Dink & Drop Naga is not responsible for injuries, falls, or personal equipment damages, nor are we liable for any stolen or lost personal items while on the premises.
Frequently Asked Questions (FAQs)
Bookings & Reservations
How far in advance can I book a court?
- Up to 1 month in advance.
- Same-day bookings are accepted if courts are available.
What’s the minimum/maximum booking time?
- Minimum 1 hour, no maximum time — play all you want!
- You may extend your session if no next booking exists (check website to book).
Can I book for someone else?
Yes, just provide the Full Name, Contact Number, and approved booking date to the check - in lounge
How do I know the booking is confirmed?
You’ll receive a text/email confirmation with your booking reference (please save and show it at check-in).
Payment & Cancellation
What’s your payment method?
We accept GCash and Bank Transfer.
Can I get a refund if I cancel?
No refunds are allowed.
Can I reschedule my booking?
We only allow rebooking or change of sched (once) and should be 48 hours prior to the booked date
What if I’m late?
No problem, as long as you arrive within your booked time frame.
Court & Play Rules
How many people can play inside the court?
A maximum of 4 players per court.
What shoes do I need?
Non-marking shoes are required. No street shoes, sandals, heels, or bare feet as they damage the surface.
Can I bring my own balls and paddles?
Absolutely, approved pickleball equipment only. We also have paddle rentals available on-site if needed.
Can I eat inside the court?
No, please eat and drink at our lounge area.
Can I bring my kids?
Yes, but kids should be supervised by adults at all times.
Hours & Facilities
What are your operating hours?
6:00 AM – 12:00 AM (Monday – Sunday)
Is there parking, restroom, and shower facilities?
- Yes, we have plenty of free parking areas.
- Yes, we have free restrooms and shower rooms available.
Do you have WiFi available?
Yes, we offer free WiFi (limited time only with a maximum of 2 users per court booking).